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The central aspects of our presentation will give you an introduction into use cases for AI, stakeholder interest and potential benefits AI promises.
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Session report and key aspects:
The presentation started with a brief introduction to AI and generative AI, followed by the section on roles of AI. There, three potential areas were introduced: customer experience, talent management and productivity, as well as risk management and governance.
Particular attention was given to introducing the stakeholder groups:
individual, organizational, and national and international stakeholders. The interest and power structure of each group was introduced, and showed their connectivity and interdependence.
The perceived value of AI for individual stakeholders depends on life stage and occupational status, aligning with the distinct priorities of each group (UN Human Development Report 2025).
Used in the right way, AI may offer an opportunity to expand human capabilities. Institutional and social choices can enable AI to expand people’s capabilities and agency, as illustrated through AI’s applications for people with disabilities, care systems and gender equality, as well as in conceptualizing and mitigating AI bias. The following section on value propositions presented potential positive values.
A part of the presentation also addressed several risks connected to AI. With a critical eye, we highlighted the risk of algorithmic bias, AI’s environmental impact, data privacy breaches, lack of transparency and cognitive debt.
Discussion
This section addresses the key questions raised during the conference and summarizes the main points of discussion among participants.
The group was asked about their individual views on the personal value of AI tools. A variety of answers was given: while there were participants who did not view AI as particularly valuable, other participants saw great personal value in using the tools. Depending on the use cases and tasks, the majority saw a positive value.
Referencing the keynote speech on mindfulness, an open-ended question wanted the participants to share if they thought of AI as an inevitable feature and if humans would lose innate skills through the use of AI. This question sparked a discussion with different directions and focal points. The art of photography was named as an example for all three issues and sparked a dynamic discussion.
Another question wanted the participants to share their views on whether AI literacy should be introduced at an earlier age. The participants discussed that other types of literacy skills were introduced during childhood to prepare children at an early age and continually increase their skill set. The group members came to the conclusion that it should be similar with AI literacy education.
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